Is that one guy dragging you all down? The control-freak, the narcissist, the slacker, the cynic... Difficult people are the worst part of a manager’s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with—and it’s your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straightforward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually want to contribute results, not cause headaches. Once you realize the potential for change, the book’s simple steps, examples, and scripts explain how to right even the most hopeless situations. You’ll learn how to: Master the necessary mindset Explain the problem calmly in a short feedback session Get a commitment to change, and follow up Coach others to replicate the process Develop the situational awareness required to spot trouble even earlier in the future Exceptional leaders have one obligation above all. Whether they are managing an entire company or a team, a division, a single project, or simply a meeting, they must focus on the group, not the individual, and if an individual is hurting the group, that person must be brought back into the fold or cut out altogether. Leading the Unleadable is your guide to doing so. Informasi Buku Judul : Leading The Unleadable Penulis : Alan Willett ISBN : 9780814437605 Penerbit : Amacom Tahun Terbit : 2018 Jumlah Halaman : 240 halaman Berat : 0.272 kg Jenis Cover : Soft Cover Dimensi : 23 x 15 cm Bahasa : Bahasa Inggris